Customer Service FAQ
How do I contact Customer Service/Support?
Email: support@chillbrosacparts.com
Phone: 813-399-4477
Do you offer technical support for your products?
Yes, we offer full technical support for all of our products. If you need help with installation, identifying the correct motor, troubleshooting an issue, or understanding compatibility, our support team is here to assist you. You can contact us by email, phone, or through our website’s contact form, and we’ll respond as quickly as possible.
Company FAQ
What are the opening hours?
Monday:8 AM – 5 PM
Tuesday: 8 AM – 5 PM
Wednesday: 8 AM – 5 PM
Thursday: 8 AM – 5 PM
Friday:8 AM – 5 PM
Saturday: Closed
Sunday: Closed
Do your opening hours change on holidays?
Our hours may vary during public holidays. We recommend checking our website or contacting us directly for holiday schedules.
Warranty/Policy's FAQ
How long is your warranty?
All our products carry a 1 year warranty.
Can I pay to extend my Warranty?
Yes, you will have to email Customer Service at Email: support@chillbrosacparts.com or Call (813) 399-4477
What is the Return Policy?
We have a 30 DAY RETURN POLICY.
Customer Service FAQ
How Long Does it Take for you to ship?
All orders are processed same day and shipped Next Business day
Do you offer international shipping?
At this time, we only ship within the United States. Orders outside the U.S. cannot be processed.
Do you offer expedited shipping?
Yes, we offer expedited shipping options for faster delivery. This option is available when purchasing a product at checkout.